“If I had to rank all of my vendors, Jewel Hair Design would be #1. They were easily the most organized with the best communication and most seamless backend systems (appointments, payments) which was much appreciated since I was planning the wedding from abroad.”-Ann 2015

FAQ

Will Jewel Hair Design travel to me on my wedding day, and is there a fee?
Yes, Jewel HD  provides on location hair styling and we will travel anywhere! There is a travel fee that will be quoted to you upon request. Based on date, Jewel HD also provides in studio hair services. Our studio is located in Ellicott City, MD.

How far in advance should I book with Jewel Hair Design?
We book up quickly, especially during busy wedding months! However, we have multiple stylists so that we can accommodate multiple weddings per day. The sooner the better!

If I contact Jewel Hair Design for a pricing quote, does this mean they will save my date or let me know if they are talking to other brides about the same date?

We are extremely grateful for each person who emails us about or services! Due to high demand and increasing popularity, we DO NOT hold dates unless properly booked (please see below on how to book) We talk to multiple brides per week, many may be looking at the same date, please express interest quickly if you wish to work with us. We will not inform you about how many clients we are talking to about the same date. 

How does the booking process work once I decide I would like to work with Jewel Hair Design?

To book with Jewel Hair Design, you will need to sign a formal contract as well as place a  non-refundable deposit which is 50% of the total wedding day bill. If your wedding is within 4-6 months we will be able to temporarily hold your date for 4 weeks for you to have a trial run within, a date and time must be 100% set up for us to temporarily hold your date. If you are booking many months in advance and you wish to electronically book we request that you set up a phone consultation within one 1 week with your stylist, a date and time must be 100% set up for us to temporarily hold your date. 

Does Jewel Hair Design provide a trial run, where is it held, and what is included?
Yes! We require at least 1 trial run before the wedding day. Our studio is located in Ellicott City MD, you can have your trial there, or opt to have a trial at your location.

The trial includes time for a detailed consultation, 1 hair style, time to take pictures and try on veils/accessories, and time to go over important personal wedding day information (including hair time line). The meaning of the trial is to wear a special hair design for a day, to test out how secure the hair style is, and to see if you would like wearing the hair style for your wedding day .Taking down a style to try multiple styles is not a good way to test out how well your hair stays put. We will allow clients to try multiple styles if they are similar in texture and feel (up or down) Please voice your style concerns prior to the trial and be prepared with pictures and ideas to share with us. By seeing what styles you are looking at trying, we will be able to give you our professional advice. There is an additional fee if the trial goes over 2 hours for trying multiple styles.

 

I already said I loved my hair style at the trial, but I want to change my style on the wedding day is that okay?
We do not advise that you make a drastic style change after your trial. If you plan on making one we request that you book another trial run. Minor changes such as placement, volume, height, softness etc. are perfectly fine!

Will Jewel Hair Design provide a trial for mothers or bridal party members?
Due to the high demand for trials for our brides, we do not offer trial run services for mothers or party members. However, we would be happy to discuss their hair style options via phone or email as well as look at picture ideas.

Does Jewel Hair Design work with extensions?
You bet we do! About 50% of our brides each year use them. Let us know upon contacting us if you are interested. Extensions are used to add volume into an up-do, or length in a down or half-up style. We only use clip-ins or wefts, which are not permanent and they will not damage your hair! http://jewelhd.com/services/hair-extensions/

Does Jewel Hair Design provide make up?

No. We like to concentrate on one part of the beauty process in order to give maximum results in what we do best. That is why as a team of licensed cosmetologist we only provide hair services. We know some amazing make up artist teams,  ask us for our recommendations upon inquiring!

What forms of payment does Jewel Hair Design accept?
We accept credit cards only at trial runs. Final wedding day payments and deposits may be placed online via e-check or pay pal. Final wedding day payments are due 2 weeks prior to the wedding.

My bridesmaid dropped out; do I still need to pay for her?
On our contract we do have a 120 day head count agreement which is not hidden and is easy to read. It is the bride’s responsibility to double check with her bridal party before the 120 days are up. The bride may always try to add attendants to the list after 120 days, but cannot take away attendants. If for some reason a party member needs to drop out, the bride is still required to pay for the amount agreed upon; however the bride may replace that missing person with another family member or friend.

What products will Jewel Hair Design use?
Jewel Hair Design uses top of the line finishing products to give maximum holding results to our hair styles. Our favorite is Kenra Styling Products. We will be using a good amount of hair spray, keep in mind that extra ventilation at your venue is helpful, also keep Tylenol on hand if you know you get headaches easily from hairspray.